If you choose a fully managed agreement, then we will be the first point of contact for all repairs and maintenance issues. We will find you a tenant, carry out credit checks and referencing, arrange any gas safety, EICR (Electrical Installation Condition Report) and EPC certificates required. We will collect the rent and register the tenant’s deposit with Safe Deposit Scotland on your behalf. We will carry out regular inspections of the property and provide you with feedback. Most importantly, we will ensure that all current legislation is adhered to in an ever-changing industry.

If you decide to choose a non-managed agreement, we will advertise your property, find and credit reference the tenant, and prepare the tenancy agreement and legal paperwork for signing. The responsibility rests with the landlord to ensure that the tenancy runs smoothly.
e2w property services can guide you through the process of registration and advise on the steps needed to bring your property up to the standard required by current legislation.


Properties are generally let on an unfurnished basis. You can expect carpets and curtains in the property and often white goods i.e a cooker, washing machine, fridge/freezer etc. We will let you know when you apply for the property which items are supplied.

Furnished properties will come complete with white goods and items of furniture, such as a sofa, beds etc. You will be required to look after the items of furniture. A furnished property can be of benefit to someone looking for their first home.
A tenancy agreement is a legally binding document. You will be committed to paying rent by the due date each month and you could face legal action if you break the terms of the agreement. On 1 December 2017, the private residential tenancy came into being, this replaces assured and short assured tenancy agreements for all new tenancies. Any tenancy that starts on or after 1 December will be a Private Residential Tenancy. This new tenancy replaces the assured and short assured tenancy, and brings in changes and improvements to the private rented sector.
It is always advisable to insure your contents, or those of the landlord, in the event of a fire, flood, theft or accidental damage. The landlord must insure the building, but the contents are your responsibility. Consider what would happen if you spilled red wine, or dropped the iron on the carpet? If you are not insured, it would be your responsibility to repair or replace any damaged items. We can provide you with information on contents insurance (usually approximately £4.00 per week) and our sister company East2west Financial Services Ltd can arrange cover on your behalf. Alternatively, you may choose your own insurance provider.
As of 1 December 2017, there is no minimum length to a tenancy agreement. This replaces the former short assured minimum tenancy period of 6 months.
In all cases we will ask for your address history so that we can carry out a search via a credit reference agency. We will approach your current landlord or letting agent (if you are renting) and request evidence of your employment. If you are self-employed we will ask for your accountants details and/or recent accounts.
Some landlords will allow well behaved pets. Please ask when applying for the tenancy.
At e2w property services we use the services of Safe Deposit Scotland. They are an independent tenancy deposit scheme approved by the Scottish Government. They hold the deposit during the tenancy to keep it safe and to make sure it is available to be returned to the tenant at the end of the tenancy, provided they have met the terms of their tenancy agreement. The deposit will be held in a ring-fenced account separate from Safe Deposit Scotland’s own funds.
A tenancy will be offered to you subject to the following conditions:

  • A fully completed application form has been submitted with photographic and proof of address identification
  • A satisfactory search has been carried out by our independent credit referencing agency (details available on request)
  • Satisfactory references have been obtained
On the day of the lease signing, full payment of the deposit and first month’s rent is due by bank transfer or cash. Funds must be cleared before the keys can be released.